Wholesale and Customisation Enquiries

Wholesale buyers and brand owners usually need something different from a catalogue price: a range that fits their market, a finish that matches their line, or their own mark on the product and the packaging. This page explains how those requests are scoped.

What buyers usually ask for

A model range selected for a specific market segment — school programmes, marching bands, retail chains or professional ensembles.

Finish and appearance options that fit an existing product line.

Branding on the instrument, the case and the outer carton.

Packaging that suits a distribution warehouse rather than a single retail box.

How a customisation request is scoped

Start with the model codes. Customisation feasibility differs between instrument types, and a request that works for a trumpet may not work for a clarinet.

State the target quantity, destination market and any regulatory or labelling requirements. These affect packing, documentation and cost.

Agree the specification in writing, then approve a sample before bulk production. Finish, logo placement and packaging should be approved on the sample, not on description alone.

What we will not promise

Minimum order quantities, sample charges, lead times and payment terms are confirmed in the quotation for the models in scope. They are not published as a blanket policy.

Customisation is offered where it can actually be produced. If a requested change affects the instrument's structure or playability, we will say so before sampling.

How a customisation request moves

Enquiry

Model codes, quantities, market and customisation intent.

Scope

Feasible options confirmed per model, with open points listed.

Sample

Physical sample or finish swatch approved against the agreed specification.

Order

Commercial terms, inspection and packing agreed in writing.

Scope a range with us

Send the instrument families, target quantities, market and the customisation you have in mind. We will reply with what can be produced for those models.